01 Feature · Missed-call text back

The first minute decides who gets the job.

A homeowner with a leak calls three shops in four minutes. Whoever answers first wins — and if nobody answers, whoever texts back first wins. That's the whole game, and it's the one thing you can't do from inside a crawlspace.

7:12 PM Homeowner calls you. You're in an attic.
7:12 PM Keypro Tech texts back in your name — within a minute.
7:13 PM She replies instead of calling the next shop.
7:16 PM Two competitors get her voicemail. Too late.

A voicemail left at 7:12 gets called back at 8:30. The job was gone at 7:16.

< 1 min
from missed call to text sent
28%
of home-service calls come in after hours
more likely to qualify a lead when you reply within the hour
02 How it runs

Four things happen without you touching the phone.

  1. 0s

    The call rings out

    Busy, ignored, after hours or straight to voicemail — Keypro Tech sees all four the same way.

  2. <1 min

    Text-back fires

    Your line, your name, from the number they just dialed. No app for them to install.

  3. 1 min

    It books itself

    Two real windows off your calendar. She picks one, address gets captured, card created.

  4. on need

    You get pulled in

    Only when it matters: an emergency, a price out of range, or a question you never answered before.

03 Set it up

Your words, your shop, your hours.

Fill this in and the preview on the right is exactly what the homeowner reads. Change it any time from your phone.

Tone
Add-ons
Dana M.
(480) 555-0117
Missed call · 7:12 PM
You were on a job
Sent 7:12 PM · within a minute of the missed call
Pick a window
Wed 8–10 AM Wed 1–3 PM
AC is blowing warm. Can anyone come out tomorrow?
7:13 PM
Review request queued for after the invoice is paid
Without it
  • Voicemail nobody listens to, callback at 8:30 PM
  • Whoever picked up first got the job
  • Leads live in your recent-calls list
  • You quote from memory two days later
  • Reviews only when a customer feels like it
With Keypro Tech
  • Every missed call gets a reply within a minute
  • You're the shop that answered
  • Every caller becomes a card on the board
  • Quote goes out from the driveway
  • Review request fires when the invoice clears
04 Straight answers

What contractors ask us first.

Does it sound like a robot?

It sounds like whatever you type. Most shops use one line with their name and a question — the reply rate comes from speed, not polish. If you turn on the AI receptionist it keeps the thread going in the same voice, and hands off to you the second someone says water, gas or sparks.

Do I have to change my phone number?

No. Your existing line forwards to a local Keypro Tech number, and your cell keeps ringing exactly like it does now. Nothing on your trucks or door hangers has to change.

What happens after hours?

Set business hours and an after-hours message. Off-hours callers still get a text within a minute, get booked into your first open morning window, and emergencies flag on your phone with a different alert tone.

Is texting customers legal?

Replying to someone who just called you is a response, not a cold blast — that's the whole reason this works. Marketing campaigns are separate: those require opt-in, and Keypro Tech collects and stores it, files your carrier registration, and honors STOP automatically.

What if I'm mid-job and can't reply?

You don't have to. The thread runs on its own until it needs a decision from you — a price outside your set range, a scheduling conflict, an emergency — and only then does your phone buzz.

Stop losing jobs to voicemail this week.

Fourteen days free. Keep your number. If it doesn't book you a job, you'll know inside a week.